The domain name www.YupSmart.com (hereinafter referred to as “Website” or “YupSmart”) is owned by “Sai Apps”, a proprietary firm with its registered office at Survey No. 130/132, Roseland, Ph-III, Bldg E, Pimple Saudagar, Pune – 411027.
We strive to offer the best customer service for all of our users on YupSmart. Please feel free to contact YupSmart Support at support@YupSmart.com with any questions or concerns and we will be happy to help!
Refunds & Returns
We want you to be completely satisfied with your purchase on YupSmart. If for any reason you are unhappy, please contact YupSmart support at support@YupSmart.com
You may return all products within 30 days of delivery. You can initiate a return or a refund on items from your Order History page. Simply click on “Cancellation and returns”, fill the details and YupSmart Support will be ready to assist.
We aim to process all requests within 72 hours upon receiving. Refunds are issued back to the original form of payment used to purchase the order. Should you have any questions about the status of your refund, your return or your account, please feel free to contact YupSmart support at support@YupSmart.com.
YupSmart provides users the Use, including various media sharing and communication tools, personalized and other content, and e-commerce. You understand and agree that the Use may include advertisements and that these advertisements help enable YupSmart to provide the Use. You also understand and agree that the Use may include certain communications from YupSmart. By using the Website, App or Use, you will be automatically deemed to have opted in to receive e–mail communication from us. When you sign in for the first time, your preferences will be set to automatically publish all social interactions to other social networks. However, you will be able to edit these preferences at any time under “Settings”.
Any user IDs, names or passwords associated with your account shall be maintained by you as confidential and should not be shared by you with anyone not authorized to have access to your personal information. You may have multiple accounts on YupSmart but YupSmart strictly forbids the use of multiple accounts for the same sole user or the use of one account for multiple users for the purpose of earning more rewards. YupSmart will not honor rewards from such accounts.
The Website, App, and the content and all intellectual property rights included in or associated with the Website or App, including, but not limited to patents, copyrights, trademarks, service marks, logos, are either owned by YupSmart or owned by others and licensed to us. All rights, title and interest in and to the Website or App and such Content remains with us or our licensors. Additionally, you may not remove or alter any copyright, trademark, or other intellectual property or proprietary rights notice or legend contained on the Website, App or in the Content. You agree not to access the Use by any means other than through the interface YupSmart provides via the Website or App for use in accessing the Use. Your use of the Website, App or Use does not grant you any right, license or permission of any kind to reproduce or use YupSmart’s intellectual property.
User Feedback and Content Submissions
YupSmart welcomes your feedback, but if you send us or post or embed on the Website, App or via any Use, any feedback, messages or comments; your creative or original concepts or ideas; any content, data, text, photographs, graphics or other materials; or any confidential, proprietary or other information (“Submissions”), you represent and warrant to YupSmart that you either own the Submission or have the right to grant YupSmart the license described below. YupSmart does not claim to own such Submission, only the rights you have licensed to us.
YupSmart reserves the right to remove content at any time with or without notice. Inappropriate content is not permitted on the Website or App and will be removed. Inappropriate content includes but is not limited to: firearms, alcohol, illegal drugs and drug paraphernalia, tobacco and tobacco products, adult or pornographic material, offensive material, and obscene material.
Linking and Third Party Content
The Website, App and Use may contain links to third–party websites not under our control or operation. YupSmart or users may provide any such links only as a convenience; YupSmart does not endorse and is not responsible for or have control over the contents of any linked site or any link contained in a linked site. The Website and/or App may contain news, advertisements, content, image and information published by various third–party providers. Use of any such third–party content may be conditioned upon such third party’s terms and conditions. You are solely responsible for protecting yourself, your device, and your systems from worms, viruses, Trojan horses and any other harmful content.
If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible on YupSmart, please notify YupSmart’s support at Support@YupSmart.com. When filing your report, please provide the following information below:
An electronic or physical signature of a person authorized to act on behalf of the copyright owner;
Identification of the copyrighted work that you claim has been infringed;
Identification of the material that is claimed to be infringing and where it is located on YupSmart;
Information reasonably sufficient to permit YupSmart to contact you, such as your address, telephone number, and, e-mail address;
A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or law; and
A statement, made under penalty of perjury, that the above information is accurate, and that you are the copyright owner or are authorized to act on behalf of the owner.
Once proper, bona fide infringement notification is received, it is our policy:
To remove or disable access to the infringing material;
To notify the content provider, member or user that we have removed or disabled access to the material;
That repeat offenders will have the infringing material removed from the system and that we will terminate such content provider’s, member’s or user’s access to the YupSmart.
Limitation of Liability
YupSmart shall not be liable to you, and you shall be solely responsible, for the selection, use, and suitability of the Website, App and the information, content, merchandise and experiences provided via the Website and/or App. YupSmart shall not be liable to you for any direct, indirect, incidental, special, exemplary, punitive, or consequential or any other damages in connection with your use of the Website or App, or purchase or use of products, merchandise, or experiences via the Website or App, including, but not limited to, loss of or damage to data or loss of or damage to information, personal injury or property damage, however caused, whether based on contract, tort, warranty, or other legal theory, even if YupSmart has been informed in advance of the possibility of such damages and/or such damages could have been reasonably foreseen by YupSmart. regardless of whether any remedy set forth herein fails of its essential purpose.
Sales, Custom and Value-added taxes
In an effort to remain compliant with respective consumer legislations, we strongly encourage our merchants as well as our end customers to maintain good standing with respect to custom and value-added taxes or VAT, where applicable.
Due to separate and applicable tax jurisdictions, the end customers’ purchases may be subject to specific sales, custom or value-added taxes, and the shipping time and associated cost may increase.